r1999's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy ("Policy") describes the personal data collected, stored, processed, and used by the r1999 platform ("we", "our", "r1999"). This Policy applies to the r1999 website and all associated services.

When you register, log in, or use any service on r1999, you are considered to have accepted the terms of this Policy. If you disagree with any term of this Policy, please refrain from using our services.

r1999 is a safe and reliable online betting platform operated for users in Bangladesh. We have the utmost respect for our users' privacy and are committed to ensuring the protection of your data.

r1999 collects various types of data for the purpose of creating and managing your account and providing services. The data is described by category below.

r1999 uses your data only for specific, lawful, and transparent purposes. The main purposes of our data use are described below:

Cookies and similar tracking technologies are used on the r1999 website to improve the user experience and ensure the smooth operation of the platform.

You can manage cookies through your browser settings. Please note that disabling certain cookies may cause some r1999 features to not work properly.

r1999 takes industry-standard technical and administrative measures to ensure the security of your personal data. Our security infrastructure includes the following:

Despite our best efforts to protect your data, no online system is entirely risk-free. You are therefore encouraged to keep your password confidential and use a secure internet connection.

r1999 does not sell your personal data to third parties. However, in specific circumstances we may share limited data with the following parties:

6.1 Service Provider Partners

Providers of payment processing (bKash, Nagad, Rocket, Upay, and banks), technology infrastructure, identity verification, and fraud prevention services may work as our partners. They will only receive the data necessary to perform their designated tasks and may not use it for any other purpose.

6.2 Legal Obligations

r1999 may be legally required to disclose relevant data in response to a court order, judicial process, or a lawful request by a government authority.

6.3 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, your data may be transferred to the new entity. Should such a change occur, we will notify you in a timely manner.

6.4 With Your Consent

Outside the circumstances described above, your data will not be shared with any third party without your explicit consent.

r1999 retains your data for as long as it is necessary for service delivery, compliance with legal obligations, and legitimate business purposes. The core principles of retention are:

• While the account is active: all account and transaction data is retained.
• After account closure: necessary data is archived for the applicable legal retention period.
• Financial transaction records: may be retained for an extended period in accordance with regulatory guidance.
• Technical logs: are generally deleted automatically after a short retention period.

We follow a policy of collecting and retaining only the data we need. Once data is no longer required, it is securely deleted or anonymised.

As a user of r1999, you have the following rights regarding your personal data:

To exercise any of the rights listed above, contact us at [email protected]. We will endeavour to respond to your request as promptly as possible.

r1999 is for users aged 21 and above only. We do not intentionally collect any personal data from minors. We take age verification steps during the registration process.

If we become aware that a minor has created an account using false information, that account will be closed immediately and the associated data will be deleted. If you believe a minor is using our platform, please contact us.

r1999 reserves the right to amend and update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a notice to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use r1999's services after a revised Policy is published, you will be considered to have accepted the revised Policy. We therefore encourage you to review this page regularly.

r1999 uses various third-party services and technologies to operate the platform, such as payment gateways, game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), and technology infrastructure providers.

These third parties have their own privacy policies, over which r1999 has no control. However, we only work with third parties that maintain adequate data protection standards.

Our payment partners such as bKash, Nagad, Rocket, and Upay follow their own security standards for processing your financial transactions. r1999 never collects or stores your full mobile banking PIN or password for these payment transactions.

r1999 primarily serves users in Bangladesh. Data processing and storage may take place in various geographic locations, but data protection standards are properly maintained in all cases.

Wherever your data is stored, the protection standards set out in this Privacy Policy apply in all circumstances. We ensure appropriate contractual safeguards are in place for data transfers.

r1999 places responsible gaming as its highest priority. To that end, we may analyze your gaming history and behavioral data in order to:

• Identify problematic gaming behavior and provide timely support
• Effectively implement self-exclusion and limit-setting requests
• Prevent access by minors
• Provide personalized limits and alerts

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please reach out to us through the following: